To speak with a First Pacific Bank team member, call our toll-free number at 844.BNK.AT.FPB, visit your local branch, or completed the online form available at firstpacbank.com/contact-us.
To help fight financial crime and terrorist financing, the U.S. Department of Treasury passed a new regulation making it mandatory for financial institutions to collect information on beneficial owners of legal entity clients. This regulation was enacted to provide greater transparency into company structures and better protect the U.S. financial system.
For more information on this regulatory requirement and how it impacts you, refer to the Beneficial Ownership Information Reporting resource provided by the U.S. Department of the Treasury Financial Crimes Enforcement Network available at https://www.firstpacbank.com/wp-content/uploads/BOI-Informational-Brochure-508C.pdf or visit www.fincen.gov/boi.
Additionally, a reference guide is available at https://www.firstpacbank.com/wp-content/uploads/BOI-Notice-to-Customers-508FINAL.pdf
Mobile Banking
Mobile Banking is an additional feature of our Online Banking service. You will need to first enroll in Online Banking. Your username and password established in Online Banking is then used to access Mobile Banking.
The app is available to both our consumer and business customers.
You can reset your password within Online Banking by selecting the Forgotten Password option. Once you’ve updated your password in Online Banking, your Mobile Banking password will also be updated.
Mobile banking offers most of the same functionality as online banking; viewing account balances and transactions, making transfers and bill payments.
Yes. Our mobile banking app for the iPhone device allows you to quickly and easily sign in with Touch or Face ID recognition. Android devices allow you to quickly and easily sign in with Fingerprint ID recognition. If you prefer not to use Touch ID to access mobile banking, in the app under Preferences > Biometric Authentications > Touch ID and turn it on or off here. You will then sign in with your username and password
Login to online banking using a different device, change your password and contact method. If you have lost your phone and have Touch/Face ID enabled the person that finds your phone would have to know your online banking password and be able to get the code before accessing your account. For security purposes it is recommended you change your password and contact method immediately, you can report your lost or stolen device to First Pacific Bank by calling your local branch.
Mobile Banking leverages multiple layers of security, including password protection and SMS/Email Multi-Factor Authentication.
Mobile Deposits
Yes. The mobile deposit feature allows you to deposit a check using your phone's camera.
No. Mobile Deposit is a free service.
Please contact your local branch for daily limit information.
Contact Us
If you have any additional questions or would like assistance with your account, call 888.BNK.AT.FPB or visit your local branch.
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